Fourth wins Stevie® Global Customer Service Team of the Year Award
Mar 6, 2023
Fourth wins Stevie® Global Customer Service Team of the Year Award
Fourth today announced it has been awarded the prestigious Bronze Stevie® Award for Customer Service Team of the Year – Recovery Situation, among global technology industries.
Fourth finds 87 percent of US retailers name talent shortages as major 2023 challenge
Feb 15, 2023
Fourth finds 87 percent of US retailers name talent shortages as major 2023 challenge
New research from Fourth finds that 87% of retail leaders are worried about talent shortages in 2023 and almost all employees, (94%), are concerned about the consequences of labor shortages.
What does 2023 have in store for the retail industry? Talent shortages, cost of living, and more technology
Dec 5, 2022
What does 2023 have in store for the retail industry? Talent shortages, cost of living, and more technology
Years of difficulty and uncertainty in the retail industry have resulted in over half (53%) of retail employees currently feeling overworked and underappreciated, suggests new data from workforce management technology company Fourth.
Fast-rising hospitality leaver rate piles pressure on recruitment and retention
Nov 2, 2022
Fast-rising hospitality leaver rate piles pressure on recruitment and retention
More staff are leaving jobs in hospitality now than at any time since the start of the pandemic.
The latest data from Fourth, the industry’s leading provider of inventory and workforce management solutions, shows that 8.3% of the workforce left the sector between August and September.
63% of retail leaders plan to hire more staff with festive season nearly upon us
Oct 20, 2022
63% of retail leaders plan to hire more staff with festive season nearly upon us
63% of retail leaders expect to hire more staff in the remainder of 2022 with the Christmas trading period fast approaching. This is according to market research conducted by the leading retail and hospitality technology company Fourth.
A third of retail employees are concerned about fewer customers as consumer confidence dips
Sep 20, 2022
A third of retail employees are concerned about fewer customers as consumer confidence dips
A third (33%) of retail employees expect to see fewer customers amid consumer confidence dips during the cost of living crisis according to market research by the leading retail and hospitality technology company, Fourth.