Bronze award for recovery, enhancements, and investment in service
AUSTIN, Texas – March 6, 2023 – Fourth, a leading provider of intelligent workforce and inventory management software to the retail, hospitality, and leisure industries, today announced it has been awarded the prestigious Bronze Stevie® Award for Customer Service Team of the Year – Recovery Situation, among global technology industries.
Recognized as the premier global business awards, the Stevie Awards are given for achievements and contributions of organizations and working professionals worldwide in more than 60 countries. Fourth was named a finalist in January 2023 for The Customer Service Team of the Year – Recovery Situation award, which recognizes service organizations that have enhanced capabilities and outcomes through enacting new service programs.
“Congratulations to our global service team for putting in the work and facilitating award-winning service to our customers,” said Jay Altizer, COO, Fourth. “Service is at the core of Fourth – impacting every customer and setting the stage for our growth. While we appreciate this recognition, our work is ongoing, and Fourth will continue developing the best service program to offer the best customer experience in the industry.”
Fourth was on hand to accept the award during a gala awards banquet on Friday, March 3, in Las Vegas.
“Fourth focuses on developing our service team from the ground up – educating and promoting from within – including more than 20 internal advancements in 2022 alone,” says Jason McWhorter, Vice President, Global Support. “The team environment we have built means that as we grow, Fourth will continue delivering on our commitment to provide world-class service.”
When every hour of every shift matters, Fourth helps restaurants, retailers, and hotels conquer the day with data-driven workforce and inventory technology. The Fourth Intelligence Platform leverages more than 20 years of rich data and advanced analytics to deliver actionable insights and demand forecasting for optimizing operations, maximizing margins, and empowering employees. With a streamlined business powered by Fourth Intelligence, industry operators can act with certainty and conquer with confidence whatever comes their way every day. Headquartered in Austin, Texas, Fourth serves more than 15,000 customers across 100,000 locations globally. For more information, please visit fourth.com.
Scott Factor, Fourth
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