18 July 2022 – LONDON – Spiralling costs and major disruption to the supply chain are having a drastic impact on hospitality operators’ food and drinks bills – and profits – according to latest data.
A new report from Fourth, the leading global software provider for the hospitality and leisure industries, shines a light on how global events, including the fallout from the pandemic and the war in Ukraine, has created unprecedented supply chain issues.
Data collected from a sample size of more than 1,000 pubs, bars and restaurants reveals that:
Factors behind the unparalleled supply chain crisis include the surge in utility and fuel prices, UK inflation at its highest since the 1980s, labour shortages and the consequential wage increases across the supply chain, import cost increases and the lack of availability of products due to a shortage of shipping and flights, the war in Ukraine, and suppliers being unable to source goods or even trade at all.
It has led to operators deeply analysing supply chains models, with many combatting the issues by turning to technology, streamlining their supplier base, and adapting recipes on their menus.
Kate Nicholls, Chief Executive of UKHospitality, said: “These stark figures highlight the extent of the damage that rising costs are having on the hospitality and leisure market, engulfing and suffocating businesses and consumers alike.
“After more than two years of unprecedented challenges due to Covid, cost inflation now poses a massive threat to our industry and the wider economy. The impacts of rising costs are being felt across every facet of running a hospitality business, including on jobs and recruitment, economic stability, business viability, consumer confidence and willingness to spend. It’s absolutely crucial that the sector receives as much support it can get – without it, more and more businesses and jobs will fall away.”
Sebastien Sepierre, Managing Director – EMEA, Fourth, said: “After enduring the shock of enforced closures, followed by the stop-start nature of trading during the pandemic, the hospitality industry now has another major challenge to confront in the form of supply chain disruption. The complexities are such that most operators have never seen anything like this before.
“Technology has a huge role to play in helping operators contend with the instability within the supply chain. It is the most efficient way of comparing suppliers, checking the availability of products, analysing price fluctuations, and knowing exactly what you need and when you need it in your venues.
“The supply chain crisis is one of the most pressing concerns within the sector and it is imperative that operators have the tools at hand to understand and address the challenge of overcoming the disruption.”
Fourth’s solutions include inventory management technology that enables operators to track supplier pricing and deliveries, analyse and produce reports on business performance across multiple sites and monitor stock levels and availability.
To download the full report visit click here.
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Fourth provides end-to-end, best-in-class technology and services for the hospitality, leisure, and retail industries. Its procurement, inventory, and workforce management solutions, coupled with a complete data and analytics suite, give businesses the actionable insights they need to control costs, scale profitability, improve employee engagement, and maintain compliance.
Since its merger with US-based HotSchedules, Fourth serves more than 7,000 customers across 120,000 locations globally.
Fourth works with multi-national companies across the hospitality, leisure, and retail industries, including Pizza Express, Burger King, Leon, The Ivy, Soho House, The Dorchester, The Ritz, Corinthia Hotels, Wentworth Club, Fortnum & Mason and SSP Group.
For more information, please visit www.fourth.com
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