Article

The 2022 Hospitality Workforce Report

Nov 8, 2022
The 2022 Hospitality Workforce Report

The hospitality industry has continued to battle its way through a myriad of issues since we released our last Hospitality Workforce Report in August, with spiralling energy costs, high inflation and market instability heavily impacting trading.

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Article

Overlooking modern HR tech can negatively impact retailers

Oct 26, 2022
Overlooking modern HR tech can negatively impact retailers

As high street footfall continues to drop, retailers are feeling the strain. To address the cost of living and high staff turnover issues, retail leaders can use HR technologies to balance their employee’s engagement, satisfaction, and financial well-being.

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Article

Cost-of-living Support: Whose Problem Is It Anyway?

Sep 29, 2022
Cost-of-living Support: Whose Problem Is It Anyway?

At a time when financial wellbeing support is needed most, new research by our partner Wagestream has found that employees are struggling to make the connection that their employer is often best placed to support them.

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Article

How On-Demand Pay Helps Meet Employee Needs

Sep 6, 2022
How On-Demand Pay Helps Meet Employee Needs

A recent Gallup poll found only 22 percent of employees feel engaged in their work, a concerning sign especially within the hospitality and service industries already experiencing high turnover rates.

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Article

5 Emerging Benefits Trends You Should Know

Feb 23, 2022
5 Emerging Benefits Trends You Should Know

The past year has seen employee turnover reach an all-time high, and you’ve likely experienced it at your own business. Workers are reevaluating their jobs in record numbers, and many are not afraid to work at companies that better meet physical and mental needs.

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Article

How to Prevent Waste In Your Restaurants

Feb 16, 2022
How to Prevent Waste In Your Restaurants

An understanding of comps and voids is key to loss prevention in the restaurant business. What restaurant manager hasn’t had a night when your server approached you right before checkout with an appetizer comp that he didn’t tell you about?

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Article

Back (Office) to the Future: The 4 Trends IT Leaders Need to Know

Jan 13, 2022
Back (Office) to the Future: The 4 Trends IT Leaders Need to Know

If reinvention is defined as the process through which something is changed to the point it becomes entirely new, then the hospitality back office is getting reinvented big time.

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Article

Natasha’s Law: Effects On The Hospitality Industry

Oct 7, 2021
Natasha’s Law: Effects On The Hospitality Industry

Natasha’s Law (or the Food Information (Amendment) (England) Regulations 2019), which effectively has come into force at the start of October 2021, makes it a legal requirement for all food retailers and operators to display full ingredient and allergen labelling information on every food item they sell ‘pre-packed for direct sale’.

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Article

Mobility Equals Flexible Ops: Hotel Purchasing & Inventory from Anywhere

Sep 9, 2021
Mobility Equals Flexible Ops: Hotel Purchasing & Inventory from Anywhere

Amid the tumult of a chaotic global hotel market, brands of all sizes are reckoning with myriad unexpected factors — worldwide supply chain disruptions resulting in temporary inflation, nationwide labor shortages confining operations, and regional lingering restrictions limiting growth — each making the global recovery slower than expected.

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Article

5 Ways to Boost Your Business

Aug 31, 2021
5 Ways to Boost Your Business

In a fast-paced environment such as retail, managers want daily operations to run as smoothly as possible. However, gaps in the internal communication flow can lead to frustrated employees, poor service, and increased turnover.

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Article

Make Data Work For You And Your Business

Aug 31, 2021
Make Data Work For You And Your Business

Metrics matter. Understanding which ones you need to care about can have a big effect on your bottom line. It’s up to operational leadership to measure them, monitor them, and make them not only the focus of their annual initiatives – but to make those metrics important for restaurant managers too.

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Article

Managing Inventory in Spreadsheets – NOT!

Jul 8, 2021
Managing Inventory in Spreadsheets – NOT!

Using spreadsheets for hospitality inventory management is inaccurate, inefficient, and unwise.

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