People the main focus as hospitality leaders plan tech investment in 2024
People the main focus as hospitality leaders plan tech investment in 2024
New research from CGA by NIQ and Fourth shows three in five hospitality leaders plan to invest in new technology solutions in 2024, with employees their main area of focus.
Confidence high amongst hospitality leaders despite ongoing cost and staffing challenges
Confidence high amongst hospitality leaders despite ongoing cost and staffing challenges
Optimism among Britain’s hospitality leaders has risen for the third quarter in a row, the new Business Confidence Survey from CGA by NIQ and Fourth reveals.
How to Make Demand Forecasting Your Competitive Advantage
How to Make Demand Forecasting Your Competitive Advantage
Amid the dynamic restaurant industry, an ongoing challenge is accurate demand forecasting. Relying on traditional models leads to scheduling errors and inefficiencies. Why?
When global lockdowns forced hotels to significantly limit operations, InterContinental Toronto Centre took the time to review its then 16-year relationship with Fourth.
Metrics matter. Understanding which ones you need to care about can have a big effect on your bottom line. It’s up to operational leadership to measure them, monitor them, and make them not only the focus of their annual initiatives – but to make those metrics important for restaurant managers too.
In the last decade, the hospitality industry has benefited greatly from technology that has transformed everything from point-of-sale to employee scheduling and training.